About Us:

HUB International is a top 5 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 600 offices across the United States, Canada and Puerto Rico with more than 18,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.

Team Culture Characteristics:

• True team mentality and a positive demeanor

• Integrity and a commitment to doing what is right

• Client-centered & family oriented

• Continuously cultivates relationships with an emphasis on service

• Confidently shares & expands knowledge with a humble heart

Primary Role:

As an Employee Benefits Account Administrator, you will be responsible for assisting Account Managers and Account Executives with the servicing of assigned Employee Benefits accounts in accordance with the practices, policies, and procedures of the Company.

Duties and Responsibilities:

• Coordinate the servicing of assigned accounts with the Account Manager

• Enter data as required by insurance company automation systems

• Provide support to the Account Manager on pre-renewal processes

• Handle correspondence and the clerical processing of accounts including applications and computer input of each account

• Process certificate of insurance requests as needed

• Help track cancellation/reinstatement system for EB accounts

• Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose

• Conduct business from a professional standpoint and willingness to learn

• Prepare invoices, transmittals, ID cards, certificates of insurance, binders, and cancellation forms as required.

• Review and process change requests in the broker management system

• Prepare policies for policy check and delivery to clients

• Maintain an accurate suspense system on all items that require a response

• Responsible for scanning/electronic filing of communications and documents

• Input/maintain data on account management system and ancillary systems as required

• Attends industry related continuing education training and courses.

• Follow HUB Broker Standards

Key Competencies:

• To perform the job successfully, an individual should demonstrate the following competencies:

• Team Work – Supports all organizational departments in a collaborative effort for everyone to succeed.

• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

• Quality Management – Demonstrates attention to detail.

• Project Management – Ability to work with a team and adhere to deadlines

Experience and Education

• 2+ Years of administrator related work experience (Insurance Industry experience preferred)

• High School diploma or equivalent

• Bachelor’s degree preferred

Other Requirements:

Dependable transportation

Communication/Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates.

Reasoning Ability:

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:

• To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word and Power Point

Why Choose HUB?

Throughout our network of more than 600 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

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Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.