Description

International manufacturer seeks a detail-oriented Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order request and updates, create and update customer files, draft customer quotes, generate marketing calls, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.

Major Responsibilities

· Fulfill customer inquiries

· Order Management

· Build strong customer relationships

· Process Improvement

· Sales Support

· Maintain customer records

· Delivery Tracking

· Follow-up with all customer correspondence via phone and email

· Ability to transfer documentation into a paperless environment

Requirements

The ideal Customer Service Representative will ideally have a Bachelors degree in Business Administration but no required.

Other requirements for the Customer Service Representative role include and are not limited to:

· 3+ years of customer service experience

· Manufacturing background preferred

· Proficient in Microsoft Office Suite

· CRM Accounting System experience preferred

For more information on this Customer Service Representative role and other full time accounting and finance opportunities, please contact us at 484.214.2669 and reference JO#03710-0012978035.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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