The Outside Sales Representative for Atlantic Plywood is responsible for strengthening customer relationships, while driving volume and profit growth using a balanced approach of new business development and existing account management.

RESPONSIBILITIES:

General

• Assist in building their individual sales and profit plan

• Become expert on market and products

• Understand and be able to explain our policies and procedures

• Provide product pricing and account level recommendations

• Participate in required vendor training and develop appropriate product knowledge in all products sold

• Effective call schedule planning and documentation in CRM

• Develop specific account-based strategies to protects, grow and drive business

  New Business Development:

• Responsible for aggressively developing a pipeline in CRM for new business

• Create pull through for our direct accounts by working to educate and influence their customers

• Introduce new products and complementary products to existing and new customers

• Develop and carry out strategies to increase market share of our products with new and existing customers

• Execute and implement company promotions and programs

• Prospect and develop new business targets/opportunities

  Account Management:

• Responsible for maintaining and protecting existing account business

• Train customer sales teams on product knowledge and selling techniques, as needed

• Provide merchandising support

• Address and resolve customer complaints and/or claims

• Set up and attend trades shows, as needed

• Continue building relationships through excellent customer follow up and product resolution

  QUALIFICATIONS :

  Knowledge, Skills and Abilities:

• Strong customer service skills both in person and virtually

• Self-motivated and functions well independently as well as within in a team

• Ability to present to groups both large and small

• Microsoft Office including hosting presentation

• Have strong closing skills with customers and follow up on commitments

• Ability to travel throughout the assigned territory as required

• Strong analytical skills, including the ability to identify and analyze key, market, customer, and competitive trends.

  Education:

• Bachelor’s degree preferred or industry experience equivalent

  Experience:

• 3+ years’ experience in customer facing sales within building products industry

• Have direct exposure in resolving customer concerns

• Experience in customer facing selling

• Understanding of building installation process

  WORK ENVIRONMENT:

• In-market 85% of the time (customer facing)

• Occasional over-night travel required.

• Must react to short lead customer requests, Possible evenings, or weekend for customer events