Duties:

To directly supervise a group of Case Management Specialists to ensure that work is completed thoroughly, accurately, and in a timely manner consistent with established agency policies and procedures.

Reviews pertinent written documents, including case management actions, to ensure accuracy and completeness and to evaluate and make recommendations to managerial staff, in accordance with policy and procedure.

Provides direct supervision of the Case Management Specialists by providing information and guidance, performance expectations and evaluations and recommending disciplinary action.

Responds to inquiries from inmates, family members, outside agencies, attorneys and others regarding inmates incarceration and about agency policies and procedures, in person? by telephone and in writing.

Coordinates, monitors and participates in training of case management unit staff to ensure continuity of services and to ensure compliance with agency policy and procedure.

Disseminates and interprets relevant information pertaining to agency policy and procedure to other institutional departments via staff meetings and written correspondence to ensure knowledge and compliance.

Assumes duties and responsibilities of a case Management Manager in the absence of the case Management Manager or in facilities without a manager, to assure continuity of services within the facility.

Qualifications:

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: A Bachelor's degree from an accredited college or university.

Experience: Four years of experience assessing inmates' security risk and inmates' program needs for the purpose of determining correct security classifications and developing program plans.

Notes:

1. The above educational requirement is set by the Maryland Correctional Training Commission in accordance with Title 12, Subtitle 10 of the Code of Maryland Regulations.

2. Candidates may substitute one year of experience as a Correctional Officer for one year of the required experience.

3. Candidates may substitute one year of experience as a Correctional Dietary Officer, Correctional Maintenance Officer or Correctional Supply Officer for one year of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in correctional classifications or correctional specialty codes in the criminal justice field of work at the rate of two years of military experience for one year of the required experience.

Special Requirements:

1. Employees who have not already done so must meet the required selection standards and successfully complete the training prescribed by the Maryland Correctional Training Commission for a Correctional Classification Counselor. Selection standards for correctional training are listed in detail in the Code of Maryland Regulations 12.10.01.04 and include the following:

U.S. Citizenship or Resident Alien status Must be at least 21 years of age A completed background investigation Oral interview Physical examination.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.