fema support representative.

• miami , florida

• posted may 14, 2024

job details

summary

• $14 - $19 per hour

• temporary

• high school

• category office and administrative support occupations

• referenceAB_4534535

job details

Are you ready to make a difference? Our client is partnering with Randstad CeX looking for individuals to provide support for the Federal Emergency Management Agency (FEMA) in their critical mission to assist communities affected by disasters. As a Temporary FEMA Support Assistant, you'll be at the forefront of providing essential assistance and support to those in need. Requirements:

• Previous experience in customer service or call center roles is preferred, but not required - we value passion and dedication above all else!

• Knowledge of FEMA programs and services is a plus, but if you're eager to learn, we're eager to teach!

• Excellent communication skills, both verbal and written, with the ability to convey empathy and understanding in all interactions.

• strong attention to detail and the ability to thrive in a fast-paced, dynamic environment where every minute counts.

• Flexibility to work varying shifts, including weekends, to meet the evolving needs of disaster response operation

Ready to make a difference? Join us in supporting FEMA's mission to help communities in need. Apply today!

salary: $14 - $19 per hour

shift: First

work hours: 7 AM - 10 PM

education: High School

Responsibilities

• Provide assistance to FEMA staff and individuals affected by disasters, answering inquiries and providing information related to FEMA programs and services

• Handle a high volume of incoming calls and emails, addressing concerns and providing guidance as needed

• Document and maintain accurate records of interactions and assistance provided

• Collaborate with FEMA personnel to ensure timely and effective support to disaster-affected communities

• Assist in other administrative tasks as assigned

The essential functions of this role include:

• working weekends

Skills

• Call Center

• Interpersonal Sensitivity

• Empathy

• Telephone Etiquette

Qualifications

• Years of experience: 0 years

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

NM

nicole miller

• nicole.e.miller@randstadusa.com