Reference #: 4365088 THE POSITION NOTE:  THIS IS A REPOSTING OF CS-2024-75475-L0636.  IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM JANUARY 31, 2024 TO FEBRUARY 13, 2024, YOU CANNOT SUBMIT A NEW APPLICATION.

Do you have the desire to provide a wide variety of services to the elderly population and want to make a difference in their lives? If so, Allegheny County Department of Human Services, Area Agency on Aging is seeking a hard-working, forward-thinking individual to join our team. This position gives you the opportunity to provide technical support to Care Management and Protective Services staff, as well as providers and subcontractors while you investigate complaints of abuse and neglect. If you are interested in assisting Allegheny County residents, 60 years of age and older, to live safe, healthy, and when possible independent lives, apply today!

DESCRIPTION OF WORK

The Aging Care Manager 3, Department of Human Services (DHS), Area Agency on Aging (AAA), Safety & Support Division, Protective Services Unit, under the general supervision of the Casework Supervisor, maintains, updates, and disseminates extensive knowledge of Aging Programs, services, and regulations. You will be providing technical support to Care Management and Protective Services staff, as well as providers and subcontractors, as you investigate complaints of abuse and neglect. In this role, you will be responsible for, but not limited to: Performing protective services investigations and maintaining a caseload of vulnerable older adults who need protection from abuse, exploitation, abandonment, or self-neglect Participating in training new staff members Assisting in the development of training programs and program monitoring tools Coordinating, monitoring, and following up on After Hours On-Call Program Receiving and screening Reports of Need for Protective Service Providing technical assistance regarding Act 13 referrals and the follow-up process for reporting abuse in facilities Giving informational presentations, specifically Act 13 information, to various audiences such as: Older Adult Protection Service Association (OAPSA) and Protective Services agencies Participating in public relations and other DHS/AAA sponsored activities Completing, organizing, and maintaining documentation, logs, records, and written reports Coordinating and participating in case conferencing with other law enforcement, legal, behavioral health, and social services professionals to resolve challenging or complex cases

Work Schedule and Additional Information: Full-time employment Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Aging Care Manager 2 or Aging Program Assessor; or One and one-half years of professional human services, law enforcement, or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field; or An equivalent combination of experience and training which includes six months of professional human services, law enforcement, or nursing experience. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy will be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the nformation contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.