Gallagher Contracts and Compliance Manager in San Diego, California

Arthur J. Gallagher & Co .,one of the world's largest insurance brokers, provides a full range of retail and wholesale property/casualty (P/C) brokerage and alternative risk transfer services globally, as well as employee benefit brokerage, consulting, and actuarial services in the United States. We also offer claims and information management, risk control consulting, and appraisal services to clients around the world.

Gallagher Benefit Services, Inc. (GBS) at consistently stands out in a competitive marketplace as an employer of knowledgeable, highly skilled and competitive talent. We are a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well-being of employees and their families and provide for their financial security – all while allowing employers to attract and retain the people they need to grow and succeed. As you consider the value of working for Gallagher Benefit Services, remember your talent, winning attitude and strong performance will be highly valued and will maximize your future potential.

Position Summary :

The Contracts and Compliance Manager is responsible for the preparation, adherence to compliance standards, administration and auditing of contracts. This position is also responsible for tracking the Corporation’s continued compliance with its current client contracts as well as tracking the compliance with regulatory requirements of its client trusts. This position may be responsible for supervising staff, including involvement in hiring decisions, performance evaluation, discipline, scheduling, and directing their work.

Essential Duties and Responsibilities :

  • Conducts needs analysis studies and confers with managers and supervisors to determine training needs.

  • Compiles data and analyzes past and current year training requirements to prepare budgets and justify funds requested.

  • Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures or services.

  • Selects appropriate instructional procedures or methods such as individual training, group instruction, self study, lectures, demonstrations, simulation exercises, role play, and computer-based training.

  • May, where required, organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids and other educational materials.

Additional Considerations :

  • Support, management and administration of contracts;

  • Define and facilitate communication between McGregor and Associates and clients /providers;

  • Conceive, develop, and deliver techniques, practices and procedures for contract formulation and administration;

  • Define contract recommendations that support business goals;

  • Develop, establish, implement and enforce supplier and outsourcer guidelines, obligations and service level agreements with the organization

  • Administer contract change management and contract closure;

  • Monitor contract performance for compliance with organizational needs and requirements;

  • Develop, initiate, maintain, and revise policies and procedures for the general operation of the Compliance Program and its related activities to prevent unethical or improper conduct. Manage day-to-day operation of the Program;

  • Monitor and, as necessary, coordinate compliance activities of other departments to remain apprised of the status of all compliance activities and to identify trends;

  • Manage the SSAE #16 Compliance Processes;

  • Manage Eligibility Verification Projects;

  • Other Duties as Assigned.


  • Bachelor's Degree

  • 7 or more years related experience required

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered

  • Must be 18 years of age or older

  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation

  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization

  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job: Client Consulting & Support

Organization: GBS - Western Region

Title: Contracts and Compliance Manager

Location: California-San Diego

Requisition ID: 49186