Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

The primary objectives of the Quality Department are to guarantee that the services we offer and the products we install align precisely with the intended design and function, ensuring customers will love them. To achieve this, we deploy advanced Quality Engineering methodologies such as Six Sigma for process improvement, Lean techniques for waste reduction, and Total Quality Management for comprehensive organizational excellence. Additionally, we focus on minimizing organizational spend by pinpointing and addressing inefficiencies that arise from operational errors and product defects through diligent Root Cause Analysis and the implementation of robust Corrective and Preventive Actions (CAPA).

At the heart of our operations, when issues emerge, our strategy is to first contain them, then diligently identify the root cause, and implement corrective actions to prevent future occurrences. Proactively, we strive to identify and mitigate potential risks, thereby enhancing the efficiency and capacity of our operations through innovative methods, tools, or materials. This proactive approach includes employing Failure Mode and Effects Analysis (FMEA) to anticipate and address potential points of failure, and utilizing Statistical Process Control (SPC) to effectively monitor and manage process performance.

Sunrun’s Quality Engineering team is committed to facilitating the seamless installation and servicing of residential energy solutions by consistently elevating the quality of processes, products, and the systems that support them through ongoing Continuous Improvement methodologies and rigorous Quality Control tools.

The Candidate

The ideal leader for Sunrun’s Quality Engineering team is technically proficient, exhibits a profound analytical acumen fortified by a customer-centric mentality, and an unyielding dedication to excellence. This individual is characterized by a deep-rooted propensity for problem-solving and a forward-thinking mindset, constantly striving for personal and professional growth. This commitment is often substantiated by industry-recognized credentials such as Certified Quality Engineer (CQE) or Six Sigma Black Belt, indicating a mastery of quality principles and methodologies.

The Job

As the Sr. Manager of Quality Engineering at Sunrun, you will lead a team of adept Quality Engineers leveraging both external and internal resources, support the quality assurance of our installation and service processes, and ensure the integrity of our vast hardware fleet and our diverse sets of firmware and software deployed.

• Strategic Risk Management: Oversee the identification and mitigation strategies for risks across all installation and service operations, setting policies and strategic directions that reduce exposure and enhance business continuity.

• Control Plan Oversight: Develop and review control plans at a strategic level, ensuring that they align with overall business objectives and regulatory requirements. Oversee their deployment across different regions and projects.

• Audit System Management: Define the standards for audit processes, overseeing their implementation and ensuring that they align with corporate goals for quality and compliance. Lead the response to audit findings and integrate changes into corporate strategy.

• Feedback System Oversight: Oversee the establishment and refinement of feedback mechanisms. Ensure that feedback is effectively collected, analyzed, and used to inform strategic decisions at the corporate level.

• Leadership in Cross-Functional Initiatives: Drive cross-functional initiatives that involve multiple department heads, focusing on integrating quality management with broader business objectives and ensuring seamless cooperation between departments.

Requirements

• Advanced degree in Business Administration, Engineering, or a related field.

• Professional certifications relevant to management, quality assurance, or solar energy systems.

• Strong leadership skills with proven ability to manage, inspire, and lead a diverse team.

• Experience in strategic planning and execution, with the ability to align multiple department goals with business objectives.

• 10+ years of experience in a technical or engineering field, preferably within the renewable energy sector and solar, and at least 3 to 5 years in leadership experience

• Extensive knowledge of solar industry standards, project management, and the integration of solar installations.

• Deep understanding of quality assurance systems, compliance, and the regulatory landscape affecting solar energy.

• Exceptional communication abilities, capable of negotiating with stakeholders, managing customer relationships, and leading corporate communications.

• Competency in change management and organizational development.

• Travel up to 25%

Recruiter:

Danielle Levitan (danielle.levitan@sunrun.com)

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

$144,510.19 to $192,680.25

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions.

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at candidateaccomodations@sunrun.com .